There are thousands of people in same scenario and this will get only worse as time goes on (ransomware attacks/malware infections etc is on the rise).

Not badmouthing the product, the product is fantastic but I am sharing my experience about the proof of ownership. I now tell every one I meet about my experience with ransomware/malware and apple products.

Apple now treats anyone as a Thief until you proven yourself innocent (the original owner).įor a company that I have supported for over 10 years this is a big disappointment. I expected to be treated 'innocent' until proven guilty. The 1 time I needed apple support with all evidence of ransomware attack I am let down. This is why we are having this conversation.Ģ: Myself and You have many devices in our homes without any proof of purchase ? So can the police just raid your home and take every item you cannot verify to have purchased ?ģ: Last year I repaired my macbook pro without any proof of purchase, why does apple not make it compulsory that ANY service offered by apple requires a proof of purchase ? This would actually resolved allot of issues then we all know to keep receipts for 10 years and longer.Ĥ: How does apple allow an Icloud account to override my physical security, my hardware is in my posession ? Can apple not force you in Icloud to enter the admin account if you want to lock/erase your computer ? How can Apple allow such a security flaw and let any attacker hijack MY computer in my possession ? This is a failure on Apple to protect the owner.

We can talk about it forever, so my last take on this issue is:ġ: Apple's is assuming without a valid proof of purchase every person IS a thief, no exceptions.

Ransomware on apple devices